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Salesforce Agentforce 7.1/10
Salesforce's autonomous agents for service, sales and commerce on CRM data.
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| Category | Business automation |
|---|---|
| Pricing model | paid |
| Starting price | $500 per 100,000 Flex Credits (~$0.10/action) or $2/conversation |
| Open source | No |
| Best for | Salesforce customers |
| Limitations | Enterprise-only reality; requires Salesforce. |
| Last checked |
What it can do
- Agents grounded in CRM data
- Actions across Salesforce clouds
- Voice actions
Score breakdown
| autonomy | 8/10 |
|---|---|
| reliability | 8/10 |
| ease | 5/10 |
| value | 5/10 |
| ecosystem | 8/10 |
Deep CRM automation; costly and Salesforce-only.
For agencies
Use cases: client lead genclient support botsreportingworkflow automation for clients
| White-label | Unknown |
|---|---|
| Multi-client / workspaces | Unknown |
Cost per client, setup time and what broke: not tested yet. This section fills in once Salesforce Agentforce gets a Henchwork test.