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PolyAI 6.8/10
Enterprise voice agents for customer service, delivered as a managed service.
| Category | Voice agents |
|---|---|
| Pricing model | paid |
| Starting price | Custom (sales-led) |
| Open source | No |
| Best for | Large enterprises replacing IVR |
| Limitations | No public pricing; long sales cycles. |
| Last checked |
What it can do
- Multilingual service agents
- Managed design and deployment
- 99.9% uptime SLA
Score breakdown
| autonomy | 8/10 |
|---|---|
| reliability | 8/10 |
| ease | 5/10 |
| value | 5/10 |
| ecosystem | 6/10 |
Enterprise-grade but opaque pricing.
For agencies
Use cases: client support botsvoice receptionists
| White-label | Unknown |
|---|---|
| Multi-client / workspaces | Unknown |
Cost per client, setup time and what broke: not tested yet. This section fills in once PolyAI gets a Henchwork test.